Service & Support
Financing, Rebates, & Incentives
-
Yes. There are flexible financing and leasing options designed to make geothermal more accessible while keeping costs predictable. Options vary based on the project and location.
-
Yes. Many geothermal systems qualify for a factory rebate of 30% or more, depending on the system and project type. This rebate is applied to help reduce the overall cost of your installation.
-
The factory rebate is applied as part of your geothermal project and helps lower the effective cost of the system. Our team will explain how the rebate applies to your specific installation during the evaluation process.
-
Geothermal systems may qualify for federal, state, or local incentives depending on location and project type. Our team can help identify which incentives may apply to your installation.
General System Care
-
Your system includes free annual professional service as part of your warranty. This yearly visit helps ensure optimal performance, efficiency, and long-term reliability.
-
Yes. Our team will remind you when it’s time, but you can also contact us to schedule your annual service appointment.
-
Filters should typically be replaced every 1–3 months, depending on household conditions. Your system includes 5 years of replacement air filters at no additional cost.
-
Use a soft, dry cloth to gently wipe the exterior. Avoid using water or cleaning products on the unit housing.
-
No. The underground loop is sealed in a system designed to operate maintenance-free for decades.
-
Geothermal systems perform best with steady temperature settings rather than frequent adjustments.
-
Yes. Geothermal systems provide more even, consistent temperatures and may not produce short, intense bursts of air common with conventional systems.
Warranty & Coverage
-
Every geothermal system is backed by a manufacturer warranty that covers parts and labor, designed to support long-term performance and reliability.
-
Free annual professional service to keep your system operating efficiently
Five years of replacement air filters at no additional cost
Manufacturer-backed parts coverage for major system components
Service support from experienced geothermal professionals
-
10 years.
-
In most cases, warranty coverage may be transferable. Transferability depends on the system and current warranty terms. Contact us for details if you plan to sell your home.
Get in Touch
Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.